Client Relations Associate

The Client Relations Associate is an entry-level role concerned with maintaining excellent customer experience through handling concerns and inquiries of the clients, giving appropriate updates and resolutions as necessary.
Qualifications:
Bachelor's Degree Graduate, preferably Business or Finance related
Has excellent oral & written communication skills
Willing to work on-site (Ortigas, Pasig)
With excellent problem-solving skills and adaptability
Open to fresh grads but BPO, real estate, or customer service experience is a definite advantage
Job Description:
Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online)
Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.
Reports to the accounts managers on the progress of clients' payment process ...