Client Relations & Accounts Assistant

Client Relations and Accounts Analyst

This position is primarily home-based, allowing for flexibility and a favourable work-life balance. However, some travel will be required to meet with clients, participate in team meetings and attend industry conferences.

Focus of the Role:
This is a multi-faceted role working closely with Commercial, IT, Talent, and clinical and non-clinical teams. You’ll support client accounts by analysing data, preparing reports, and facilitating communication between clients and internal teams, with a strong focus on commercial awareness and delivering value to clients. You’ll also support the fulfilment of contractual obligations.

Key Responsibilities:

• Serve as a point of contact for client accounts, building strong relationships and ensuring client satisfaction
• Analyse client data, account performance metrics, and trends to provide commercially focused, actionable insights to clients and in...