Client Operations / Client Success Manager

Client Operations / Client Success Manager

Company: Lago

Hours: Mountain Standard Time

Salary: $10 - $12 USD per hour (negotiable based on experience)

We are hiring a Client Operations / Client Success Manager to serve as the operational backbone of our client delivery team. This is not a strategic marketing role. This is a structured, execution-focused position responsible for ensuring client communication, task management, and internal follow-through run smoothly across 12–15 active accounts. This person will own organization, accountability, and momentum across all client workstreams.

Responsibilities

• Account Responsibility: responsible for approximately 12–15 active client accounts initially

• Client Communication: Serve as the first-line contact for day-to-day client communication (email, text, Zoom); respond promptly and professionally; proactively follow up with clients when action is required (acce...