Client Management Executive / order processing @Ubi

5 days work week, Mon to Fri, 8.30am to 5.30pm

To work closely with team to give periodic review and evaluation of present accounts.

• Coordination of client’s business requirement to ensure good service level are delivered to clients.
• Attend client’s enquiries and requirement on order information/status, quotation, shipping, etc
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work with cross-functional teams to ensure clients’ operational requirements are met
• Initiate continuous processes improvement.
• Provide business reports to Management and client on a weekly/monthly basis.
• Participate in Demand planning with the client when require

• Diploma in any discipline with 2 years in order management or customer service.