Full-time

Client-Focused Operations Specialist

Posted by Confidential • ottawa, on, Canada

📍 ottawa, on 🕒 May 31, 2026

About the Role

Become part of a key retail team as an Operations Specialist, delivering exceptional service while managing transactions and logistics. Drive store efficiency and customer satisfaction through effective support and operational excellence.
As a Client-Focused Operations Specialist, you will balance customer interaction at the service desk with crucial behind-the-scenes tasks. Your role involves maintaining POS accuracy and supporting omni-channel order fulfillment practices. You will also lead safety and loss prevention measures to safeguard store assets while ensuring high standards of service.
Key Responsibilities:
• Provide exemplary service at the service desk for clients
• Process transactions and manage daily cash handling
• Support omni order fulfillment and logistics tasks
• Monitor POS audits and recommend improvements
• Lead loss prevention and health safety initiatives
Requirements:
• Minimum 2 years in client-facing retail roles
• Strong communi...

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