Full-time
Client Experience & Resolution Analyst
Posted by Citi • bogotá, bogotá, distrito capital, Colombia
About the Role
Citi is seeking a Customer Service Intermediate Analyst in Bogotá, Colombia. This role involves managing high-profile client portfolios, addressing queries, and providing ongoing support while ensuring a high level of client satisfaction.
The ideal candidate will have 2-5 years of relevant experience, advanced Portuguese and English skills, and a strong commitment to delivering quality results and process improvements.
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