Full-time

Client Experience Manager in Toronto

Posted by Cavell Risk • toronto, on, Canada

📍 toronto, on 🕒 May 23, 2026

About the Role

Elevate client interactions as the Manager of Client Experience in downtown Toronto. Oversee high-quality insurance services while ensuring customer satisfaction and supporting sales strategies.
In this on-site role, the Manager will act as the primary liaison for clients, cultivating essential relationships. This position demands strong communication skills and the ability to prepare comprehensive quotes and proposals while ensuring regulatory compliance. You will take charge of client data requests and support colleagues in delivering exceptional service.
Key Responsibilities:
• Act as the main point of contact for clients and markets
• Manage relationships ensuring accuracy in submissions
• Respond promptly to client communications and requests
• Prepare and customize insurance quotes with minimal supervision
• Negotiate insurance terms and execute market strategy
Requirements:
• RIBO licence required
• Bachelor’s Degree in Business Management or relate...

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