Client Engagement Specialist

Job Title: Client Engagement Specialist Location: Riyadh, KSA Key Responsibilities: 1. Client Relationship Management Act as the first point of contact for clients, especially during urgent or emergency visa-related support. Liaise with internal departments to ensure client needs are met efficiently. Attend client meetings to strengthen relationships and understand evolving requirements. Communicate client needs clearly to internal teams and line manager. 2. Account Management & Strategy Execution Directly coordinate with line manager to execute outlined tasks and strategic initiatives. Forecast and track client account metrics to ensure performance alignment. Ensure clients receive timely responses and services. Identify potential risks with major business impact and escalate to line manager when necessary. Implement strategies to improve client satisfaction and service delivery. 3. Sales & Business Development Approach Identify, develop, and drive leads and opportunities in...