Client Care Specialist

Summary:

A unique administrative customer service role with an incentive!

Reporting to the Office Manager you are the first point of customer contact at the Abell Pest Control Home Office, handling inbound calls with the objective of securing the sale and scheduling the service.

This role combines administrative, customer service, employee interaction with warm sales from inbound client leads. No self-sourcing, no cold calling, you are a solutions provider for inquiring clients.

We offer a competitive commission unlike any other administrative role for scheduling services and providing solutions. It’s fun, challenging & rewarding!

Schedule: Mon - Thurs - 4:00 p.m. - midnight. Sun: 9:00 a.m. - 5:00 p.m.

MAJOR RESPONSIBLITIES:

Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service.

Ensures Route Managers data entry ...