Client Advocate
Posted by The Hilb Group LLC • annapolis, anne arundel county, md, United-States
About the Role
**Grow With Us!** At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Advocate who has a focus in handling transportation accounts to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.**Responsibilities:**Work with internal Consultant/Account Management staff as needed to resolve customer service issues. Work with outside enrollment vendors and insurance carriers to ensure overall client satisfaction. Become knowledgeable of carrier/vendor's systems as applicable to accomplish core job responsibilities. Acquire applicable knowledge of carrier/vendor portals and enrollment systems to assist client with...
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