Full-time

Claims Representative

Posted by The Cigna Group • Kuala Lumpur, Malaysia, Malaysia

📍 Kuala Lumpur, Malaysia 🕒 March 01, 2026

About the Role

Job Description

**Scope**

Critical analysis and processing of claims for medical expenses within the fixed turn around time.

**Job content**

_Claims processing_

+ Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
+ Accurate data input to the system applications.
+ Positioning him/herself analytically and critically in the context of cost management and in respect of existing working methods.
+ Following up his/her own workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.
+ Participate efficiently in processing the flow of claims: inform the Team Leader about claims lacking clarity and about possible ways of optimizing the processes.
+ A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators. _In relation to othe...

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