Claims Handler

Part Time work - 35 hours per week
Salary up to £25k
Occasional evening and weekend work

Suitable for anyone looking to start a career in the legal sector / graduates or someone looking for good career progression in a fast growing law firm!

ROLE PURPOSE

To act as the first point of contact for prospective clients making enquiries regarding housing disrepair matters. The role involves assessing new enquiries, gathering relevant information, identifying potentially viable claims, explaining the claims process, completing compliance requirements, and ensuring suitable cases are onboarded efficiently and professionally.

The successful candidate will play a key role in converting enquiries into retained clients whilst maintaining high standards of client care and regulatory compliance.

KEY RESPONSIBILITIES

New Enquiry Handling

* Handle inbound telephone, website and email enquiries from prospective clients.

* Conduct detaile...