About the Role
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Cisco Renewal Specialist is responsible for managing and driving the renewal of Cisco support, maintenance, and subscription contracts. This role works closely with sales, partners, and customers to ensure timely renewals, maximize retention, and identify upsell or cross-sell opportunities while delivering a smooth customer experience.
What you'll do:
- Manage the end-to-end Cisco renewal lifecycle for assigned accounts
- Proactively engage customers and p...
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