Full-time

CIS Application Support Engineer (Customer/1 + COBOL) – Remote – 12+ Months

Posted by Synergy Solutions • San Francisco, CA, United States

📍 San Francisco, CA 🕒 June 18, 2026

About the Role

This is a remote position. Were looking for an experienced CIS Application Support Engineer with handson expertise in Customer/1 (C/1) and COBOL to support, maintain, and enhance a legacy Customer Information System for a major utility. This role focuses on application maintenance, defect resolution, batch job support, and small enhancements that keep the CIS stable and running. If youve worked in utility billing systems and still enjoy solving problems in COBOL, this is a longterm, stable contract where your experience truly matters. What Youll Do Support and maintain the Customer/1 CIS application Troubleshoot and resolve production issues in COBOL, batch jobs, and related components Analyze billing, metering, payments, collections, and customer workflows Implement small enhancements, fixes, and logic updates Work with business users to understand issues and translate them into technical solutions Ensure system stability, data integrity, and accurate billing operations Participate in...

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