CIBC Client Service Representative

Join CIBC as a Client Service Representative in Hearst and support clients in achieving their financial goals. Use your expertise in financial products to enhance customer interactions in a dynamic environment.
This role within the Personal and Business Banking Team demands a strong focus on client engagement and satisfaction. You will address client inquiries, assist with transactions, and ensure seamless connectivity with the right resources. Your empathy and problem-solving skills will shine as you help clients navigate their banking needs.
Key Responsibilities:
• Provide assistance with client account and transaction services
• Connect clients with team members for specialized support
• Resolve client issues through effective communication
• Introduce clients to digital banking tools and applications
• Maintain high standards of compliance and customer experience
Requirements:
• Bilingual in French and English
• Background in customer service and finan...