Full-time

CHO - Nilgris

Posted by UMIND CONSULTING • India, Tamil Nadu, India

📍 India, Tamil Nadu 🕒 March 01, 2026

About the Role

Microsoft Word - CHO JD (1)




Cluster Head Operations


A. Organization Context


 


Position Title: Cluster Head Operations


Employee Name: Designation:


Department: Branch Operations Location: Branch


Reports to: Head – Branch Operations Reported by: --


 


B. Job Objective


Guide, train & handhold branch staff including staff handling branch operations to ensure execution of the processes in compliance with regulations & policies of regulatory bodies & the Bank.


C. Primary responsibilities


Strategic and planning


Enable operational staff to ensure highest customer satisfaction through cent percent compliance with processes.


Functional


Act as a single point contact for the branches to support them in operational activities Coordinate with Cluster Heads, Branch Heads for the smooth functioning Bank&rsqu...

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