Chat Support Agent

Delve Recruitment is a full-service recruitment agency with a mission to provide the most efficient and effective recruitment for all our clients and to positively impact people's lives by facilitating accurate pairings between employment opportunities and their talents.

This is regarding a full-time, remote opportunity with working hours from 10:45 pm to 7 am Philippines Standard Time, Monday to Friday.

Chat Support Agent:

As a Chat Support Agent, you will provide real-time assistance to clients and candidates, serving as the immediate voice of our agency through digital chat channels. You will be responsible for resolving inquiries, guiding users through our platform, and ensuring a high-quality service experience in every interaction. This is a fully remote, non-voice role that demands quick thinking, multitasking, and a professional yet approachable written tone.

Responsibilities:

• Manage multiple simultaneous chat conversations while maint...