Chat Support Agent

About the role

Become a key member of the customer service team at ATLAS MANPOWER EXPONENTS COMPANY INC' as a Chat Support Agent. In this full-time, office-based role in Antipolo City Rizal, you will be responsible for providing exceptional customer service and support to clients through live chat channels.

What you'll be doing

1. Handle customer inquiries through non-voice channels (e.g., chat, email, or messaging platforms)
2. Provide accurate information and resolve customer concerns efficiently
3. Maintain professionalism and quality standards in all interactions
4. Follow company guidelines and processes
5. Meet productivity and performance targets

What we're looking for

1. Excellent communication and interpersonal skills with a customer-focused approach
2. Strong problem-solving and critical thinking abilities to effectively handle customer inquiries
3. Proficiency in using computer systems and...