Change Management Engineer

This position reports toLead, Change Management

Job Overview

• The Change Management Engineer ensures that all Planned Event (PE) activities are executed effectively, avoiding scheduling conflicts and minimising risks to TIME’s network. This role provides advisory support to PE requestors, ensuring changes are planned, communicated, and implemented with minimal impact to service and with a focus on Excellent Customer Experience (ECE).

Work Life

• Adhere to the Change Management process and utilise tools to guide PE requestors.
• Evaluate the design and Method of Procedure (MOP) for scheduled activities.
• Monitor and validate that Requestor executes the MOP as approved, ensuring adherence to defined steps and rollback plans.
• Develop and deliver internal communications before, during and after planned activities.
• Conduct impact and risk analysis, ensuring resource availability prior to ...