Change Management Analyst

Change Management Analyst (10 month contract)

Location: Edmonton, AB / Hybrid

• Support the development and execution of internal and external Organizational Change Management (OCM) strategies across multiple system releases.
• Draft, coordinate, and manage internal and external communications, including key messages and stakeholder-facing materials.
• Monitor adoption metrics, stakeholder inquiries, resistance, and user feedback, and support appropriate follow-up activities.
• Identify training, communication, and change readiness gaps and address them through targeted OCM interventions.
• Lead post-release feedback collection and analysis to assess impacts, user experience, and adoption.
• Translate insights into actionable recommendations and response plans to support sustained adoption.
• Collaborate with internal teams to ensure OCM activities align with project objectives, release schedules, and broader...