Central Support Analyst- Client Concierge

Position Summary
As a Central Support Analyst, you will play a key role in delivering high-quality operational support services to the organisation and its clients. You will be responsible for executing a range of client concierge and account maintenance requests with accuracy and professionalism, while also managing inbound reception calls and coordinating follow-up actions across relevant teams. This is a client-facing support role that requires attention to detail, strong communication skills, and a commitment to service excellence.

Key Responsibilities

• Execute general account maintenance requests in a timely and accurate manner, in line with internal procedures and client expectations.
• Act as a central point of contact for inbound reception calls, ensuring they are answered promptly, courteously, and directed to the appropriate team or individual.
• Maintain up-to-date and accurate logs of tasks and communications using the company's systems...