Full-time
Care Platform Product Lead: Scale AI-powered Aftersales
Posted by Back Market • Barcelona, Cataluña, Spain
About the Role
A global technology company is seeking a Product Manager for the Care Platform in Barcelona. The role involves leading a transformation in customer support and driving the adoption of AI capabilities to enhance aftersales experiences. The ideal candidate will have over 10 years of relevant experience, including 5 years in product management, and excellent stakeholder management skills. This position offers a hybrid work environment fostering innovation and sustainability.
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