fulltime
Care Centre Assistant Manager
Posted by NEXtCARE Bahrain Ancillary • Manama, Capital Governorate, Bahrain
About the Role
Care Centre Assistant Manager
Job Overview:
The CareCentre - Assistant Manager is responsible for supporting the CareCentre - Manager in managing the functions of the CareCentre Department while ensuring that departmental goals, timeline of activities, and compliance measures are met. The incumbent has the responsibility to represent himself/herself as the manager-in-charge for all functional purposes in the absence of the CareCentre - Manager.
What you do:
•Provides directives along with the CareCentre Manager by providing technical assistance to evaluate complex, high-cost, or escalated claims while ensuring the quality, productivity and service level targets of staff members are met according to operational measures.
•Monitors and audits daily performance to ensure the best possible customer service.
•Assists in supervis...
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