Captain (F&B)

Principal Accountabilities

• Responsible for order taking and suggesting complementing food items to enhance the customer's dining experience.
• Supervise a section of service staff and assist servers in service whenever required.
• Responsible for providing feedback on the presentation of food & beverage served to customer.
• Ensure the cleanliness of the assigned section of the restaurant including the service stations within the area.
• Responsible for ensuring all table settings, table alignments, chairs, music, air con and overall ambient of the section is set to the specified standard.
• Ensure all opening & closing duties are done by the service staff before the peak period starts.
• Ensure that customers are correctly billed and all procedures on bill presentation and receiving of payment from the customers are done according to the established procedures.
• Prepare and review all related administrative task necessar...