About the Role
Company Description
ibex is a global leader in business process outsourcing (BPO) and customer engagement solutions, offering innovative digital marketing, online acquisition technology, and end-to-end customer support. With over 36,000 employees worldwide, ibex operates approximately 30 state-of-the-art delivery centers and handles nearly 170 million customer interactions annually for top companies across industries such as retail, e-commerce, healthcare, and fintech. Leveraging next-generation technology, including the AI-powered ibex Wave iX solutions suite, ibex delivers exceptional customer experiences that drive lasting loyalty and growth. To learn more, visit or connect with us on LinkedIn.
Role Description
We are seeking a Capacity Planner for a full-time, remote role. The Capacity Planner will be responsible for analyzing business trends and operational data to forecast staffing needs, monitor workforce performance metrics, and develop schedules to maintain optimal e...
ibex is a global leader in business process outsourcing (BPO) and customer engagement solutions, offering innovative digital marketing, online acquisition technology, and end-to-end customer support. With over 36,000 employees worldwide, ibex operates approximately 30 state-of-the-art delivery centers and handles nearly 170 million customer interactions annually for top companies across industries such as retail, e-commerce, healthcare, and fintech. Leveraging next-generation technology, including the AI-powered ibex Wave iX solutions suite, ibex delivers exceptional customer experiences that drive lasting loyalty and growth. To learn more, visit or connect with us on LinkedIn.
Role Description
We are seeking a Capacity Planner for a full-time, remote role. The Capacity Planner will be responsible for analyzing business trends and operational data to forecast staffing needs, monitor workforce performance metrics, and develop schedules to maintain optimal e...
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