Call Handler

We are seeking two proactive, adaptable, and professional Patient Coordinators to join a dynamic and hardworking team within the medical industry. The team has recently undergone significant changes and is looking for dedicated individuals who can bring structure, reliability, and energy to a busy environment serving private patients.
This is a high-impact, fast-paced role requiring strong communication skills, patience, and a passion for improving the patient journey. The successful candidates will support day-to-day coordination, cancellations, and clinic scheduling, helping people access essential healthcare services without unnecessary delays.
Patient Coordinator responsibilities:
* Manage daily clinic worklists and cancellations using Systema Live software.
* Be the first person patients speak to by phone, email, or in person.
* Handle new patient referrals by following set procedures.
* Book appointments based on medical urgency and waiting times, and ra...