Call Center Technical Support Tech

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
As a Technical Support Representative your essential function includes but not limited to:
Provide first level technical assistance to Teradyne customers, catering inquiries related to hardware, software applications and operating systems. This includes managing the daily workload through an incident tracking system and recording the problem resolution into a knowledge management system. The candidate must have strong communication and ...