Full-time
Call Center Team Lead & Performance Coach
Posted by Tier1usa • Angeles, Pampanga, Philippines
About the Role
A leading call center company in Pampanga, Philippines, is seeking a Team Supervisor to oversee the day-to-day operations of a team of Agents. Responsibilities include managing metrics and performance criteria, ensuring customer satisfaction, and providing team motivation and development. The ideal candidate will possess exceptional communication skills and a strong background in staff development. This role requires flexibility in working hours, including weekends and holidays.
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