Call Center Supervisor

| | || --- | --- || **Location** | Dubai, United Arab Emirates || **Qualifications** | Bachelor’s Degree || **Experience** | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure adherence to quality standards.## Company OverviewAetram Finserv is an associate company specializing in banking and insurance agencies and brokerages. Located in Dubai, United Arab Emirates, Aetram Finserv focuses on providing comprehensive financial solutions and services.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Qualifications: bachelors-degree* Experience: 5 Year+## Key Responsibilities* Design, develop, and deliver training programs for new hires and existing agents.* Conduct product, process, communication, soft skills, and system training.* Facilita...