Call Center Representative

On-site - Bacolod 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
• Document all customer interactions in the database for future reference and quality assurance.
• Collaborate with team members and supervisors to improve overall service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years ...