About the Role
iQor, Inc. is looking for a Call Center Manager in Dasmariñas, Philippines to oversee day-to-day operations, ensuring optimal performance and high-quality customer service. This role involves training supervisors, conducting resource planning, and analyzing performance metrics.
The ideal candidate will have over 5 years of call center experience and over 2 years managing teams, with a strong focus on continuous improvement and customer satisfaction.
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