Call Center

About the role

seeking a dedicated and customer-focused Call Center Customer Service Representative to join their team in Cainta Rizal. As a full-time CSR, you will be responsible for providing excellent service and support to our valued customers through voice-only interactions. This exciting role offers a competitive salary package of up to 28K.

What you'll be doing

1. Answering inbound customer calls in a professional and friendly manner
2. Listening to customer enquiries and concerns, and providing effective solutions
3. Maintaining a positive attitude and providing a great customer experience
4. Accurately documenting all customer interactions and updates
5. Identifying opportunities to improve customer satisfaction and processes
6. Adhering to all company policies, procedures and quality standards

What we're looking for

1. Previous experience in a customer service or call center role
2. Excelle...