Call Center Agent-Ticketing Agent

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account

Jobs Responsibilities:

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.

• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.

• Matching customers’ demands to Clients’ products and solutions and services

• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in

• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

• An open, friendly and professional work environment.

• A professionally and personally rewarding career.

• Opportunities to grow and be promoted within the company.

• Performance incentives and employee perks and benefits.

• Competitive Salary

• 13th Month Pay...