About the Role
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
Responsibilities
- Manage a high volume of incoming and outgoing calls in the operations.
- Identify client needs and provide solutions.
- Answer inbound calls, convert them to leads, and later to towing jobs.
Working Conditions
- Remote
- Shift-based — in a Call Center that works 24/7
- Pacific Time Zone
Requirements
- Computer Specifications
- Processor: Core i7 8th generation (and above) or Core i5 10th generation (and above)
- RAM: Minimum of 12 GB
- Storage: 128 GB SSD or higher
- Graphics: 2 GB graphics memory
- A reliable power backup that could sustain a minimum of 8 hours (full shift)
- Examples: Generators; Solar Panels; Portable power inverters (UPS is not enough)
Ready to Apply?
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