About the Role
Overview
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
Responsibilities
- Responsible for managing a whole lot of incoming and outgoing calls in the operations.
- Identify the needs of client and find solution to it.
- Answering inbound calls, converting them to leads, and later to towing jobs.
Working Conditions
- Remote
- Shift-based — in a Call Center that works 24/7.
- Pacific Time Zone
Requirements
TECHNICAL & PHYSICAL REQUIREMENTS:
- High speed and stable internet connection
- A modern laptop/desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
- Super important — a quiet place to work, without any background noises
- Power backup and internet backup is a MUST.
Note: This is an important requirement, i...
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