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Full Time

Call Center Advisor Full Time

Posted by Exquisite Solution • Uganda, Uganda, Uganda

📍 Uganda, Uganda 🕒 February 23, 2026
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About the Role

Exquisite Solution Limited is seeking an enthusiastic Call Center Advisor to join our client in the telecom sector. In this role, you will serve as the first point of contact for customers, delivering timely and effective support across various telecom products and services.

Key Responsibilities

  • Handle incoming customer calls professionally, efficiently, and courteously.

  • Provide accurate information on company products, services, promotions, and technical troubleshooting.

  • Resolve customer complaints and escalate complex issues to the appropriate departments.

  • Log all customer interactions in the CRM system accurately and thoroughly.

  • Maintain high levels of customer satisfaction through excellent delivery service.

  • Meet individual and team performance targets, including call quality, resolution time, and customer satisfaction scores.

    • Qualifications and Requirements

  • Bach...

    • Job Details

    • Location Uganda, Uganda
    • Job Type Full Time
    • Category Information and Record Clerks
    • Posted February 23, 2026
    • Deadline April 04, 2026

    Ready to Apply?

    Submit your application today and take the next step in your career journey with Exquisite Solution.

    Apply Now