Calgary Customer Success Manager Role

Join Veriforce as a Customer Success Manager in Calgary, Canada, focusing on key client relationships and optimizing their success. Drive growth opportunities and enhance satisfaction through proactive management.
In this permanent role reporting directly to the Director of Customer Success, you will manage a portfolio of key clients. With 2-5 years of B2B customer relationship experience, this position blends customer service excellence with business insights. Your efforts will help Veriforce create safer workplaces while maximizing client value and revenue growth.
Key Responsibilities:
• Develop strong and lasting relationships with clients
• Act as a trusted advisor providing strategic insights
• Monitor industry trends and anticipate client needs
• Manage account health and client satisfaction proactively
• Collaborate with Sales and Technical teams for support
Requirements:
• 2-5 years in customer relationship management
• Excellent communication skil...