About the Role
**Description:**
+ Welcome and attend to villa guests, ensuring a personalized and premium service experience.
+ Assist with in-villa check-in/check-out, offering convenience and privacy for guests.
+ Prepare the villa prior to guest arrival: ensure setup, amenities, cleanliness and equipment readiness.
+ Handle guest requests such as dining arrangements, decorations, room service, laundry, transportation, tours, etc.
+ Communicate regularly with guests to understand their needs and ensure timely service delivery.
+ Coordinate with Housekeeping, Engineering, Culinary and other departments for seamless villa service.
+ Inspect villa condition, minibar, amenities and premium items to ensure accuracy and completeness.
+ Assist with special setups such as in-villa BBQ, romantic arrangements, private dining or celebration events.
+ Resolve and report issues promptly, coordinating solutions to ensure guest satisfaction.
+ Perform other duties as assigned b...
+ Welcome and attend to villa guests, ensuring a personalized and premium service experience.
+ Assist with in-villa check-in/check-out, offering convenience and privacy for guests.
+ Prepare the villa prior to guest arrival: ensure setup, amenities, cleanliness and equipment readiness.
+ Handle guest requests such as dining arrangements, decorations, room service, laundry, transportation, tours, etc.
+ Communicate regularly with guests to understand their needs and ensure timely service delivery.
+ Coordinate with Housekeeping, Engineering, Culinary and other departments for seamless villa service.
+ Inspect villa condition, minibar, amenities and premium items to ensure accuracy and completeness.
+ Assist with special setups such as in-villa BBQ, romantic arrangements, private dining or celebration events.
+ Resolve and report issues promptly, coordinating solutions to ensure guest satisfaction.
+ Perform other duties as assigned b...
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