Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)

**Introduction**
IBM Consulting is seeking a Customer & Commerce Business Transformation Consultant to join the Customer & Commerce Transformation Center of Competence (CoC).

Building on IBM’s own AI-led Customer Transformation, where, as Client Zero, IBM transformed its Sales, Marketing, Commerce & Service functions -- the CoC helps clients reimagine their front office by:
* Inspiring clients with IBM’s own transformation story, outcomes, and lessons learned.
* Discovering and shaping opportunities using Client Zero insights, IBM Consulting frameworks, and data-driven, experience-led approaches.
* Co-creating solutions through domain-led garages to identify priority use cases and define transformation blueprints and roadmaps.
* Partnering with local teams to deliver scalable transformations using proven methods, accelerators, and delivery capabilities.
**Your role and responsibilities**
As a CoC Business Transformation Consultant, you will:
* Drive front...