Full time

Business & Systems Analyst

Posted by Sun Life • Old Toronto, Ontario, Canada

📍 Old Toronto, Ontario 🕒 March 20, 2026

About the Role

Job Description

:

Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

What will you do?

  • Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents

  • Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization

  • Create and/or provide comments into internal and external communications and user documentation

  • Review and provide comments on business and te...

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