Business Support Hub Advisor

Job Description:

Business Support Hub Team Member

Location: Cairo
Job Type: Full-time
Department: Administrative

Shift patterns are rotational : Sunday to Friday. 8am to 6pm (UK time)

Purpose of the Role:

Your responsibilities will include supporting customers within B2B Sales by answering, facilitating, and resolving all queries from internal and external customers (decision makers, group secretaries, brokers, account managers), via, email.

What you’ll do:

You’ll also proactively foster and develop excellent working relationships with our customers, intermediaries and maintain a network of stakeholders throughout the business to facilitate solutions to issues, queries or complaints received via several mediums.

You will be responsible for queries, problem & complaint resolution and give the most appropriate advice and guidance to our customers, which may involve interaction with other ...