Full-time

Business Process Senior Associate

Posted by Manulife • Quezon City, Philippines, Philippines

📍 Quezon City, Philippines 🕒 February 28, 2026

About the Role

_We’re looking for a_ **_Business Process Senior Associate_** _to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit._

**Position Responsibilities:**

+ Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
+ Attain Mastery of Business Unit Policies governing the transactions being processed
+ Report all system issues that may affect the operations
+ Such other duties and functions as assigned by Operations Management

**Required Qualifications:**

+ Bachelor's degree holder of any course
+ With at least 1 year data/BPO experience as a requirement, /BPO experience, can accept fresh graduates
+ Strong knowledge with MS office applications (Word, Excel, Powerpoint)
+ Ability to compose grammatically correct, clear and concise communic...

Ready to Apply?

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