Business Process Senior Associate

We're looking for a Business Process Senior Associate  to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.

Position Responsibilities:

• Process and analyze transactions in line with the Service Level Agreement set with the Business Unit

• Attain Mastery of Business Unit Policies governing the transactions being processed

• Report all system issues that may affect the operations

• Such other duties and functions as assigned by Operations Management

Required Qualifications:

• With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience

• Basic knowledge with MS office applications (Word, Excel, Powerpoint)

• Ability to compose grammatic...