Business Process Senior Associate

We're looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.

Position Responsibilities: 

• Review and validate New issue requests, communicate inquiries and additional information to CSS. 

• Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts, and underwriters 

• Collaborate with other Manulife teams to complete set-up request 

• Initiate billing, publications and ID printing and coordinates mailing instructions to courier 

• Perform quality assurance to ensure set-up accuracy 

• Activates policy profile for the use in claims, underwriting, sales and billing 

Required Qualification...