Business Process Senior Associate

Position Responsibilities

• Process and adjudicate claims with a high level of accuracy and timeliness.
• Apply contractual limitations and standard operating procedures effectively.
• Communicate with internal and external stakeholders including Technical Services and Vitech.
• Maintain confidentiality and professionalism in handling sensitive information.
• Support team initiatives and contribute to a positive work environment.

Required Qualifications

• Open to Claims Associates, CSC, PMA, and PDS with at least 1 year tenure in their current role.
• Must have achieved 10 out of 12 months of performance targets.
• No attendance issues or disciplinary actions on record.
• Strong comprehension, analytical thinking, and decision‑making skills.
• Effective communication and willingness to support overtime when needed.

Preferred Qualifications

• De...