Full-time

Business Process Senior Associate

Posted by Manulife • Lapu Lapu City, Philippines, Philippines

📍 Lapu Lapu City, Philippines 🕒 February 28, 2026

About the Role

_We’re looking for a_ _Business Process Senior Associat_ e _to join our Insurance Operations team at MBPS. In this role, you are expected to accurately code plan information amendments in the system._

Position Responsibilities:

+ Process and capture information to system according to established methods and procedures
+ Practice good judgment in processing cases
+ Perform thorough checking for every case and eliminate financial errors
+ Suggest ways on how to improve the current process and team metrics
+ Such other duties and functions as assigned by Operation Management

Required Qualifications:

+ With at least 2 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience and fresh graduates are welcome to apply.
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and ...

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