Full-time
Business Process Senior Associate
Posted by Manulife • Lapu Lapu City, Philippines, Philippines
About the Role
_We’re looking for a_ _Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to process and manage both financial and non‑financial transactions supporting Canadian Group Benefits._
**Position Responsibilities:**
+ Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.
+ Attain mastery of Business Unit policies governing the transactions handled.
+ Report all system issues that may affect operational performance.
+ Perform other duties and functions assigned by Operations Management.
**Required Qualifications:**
+ Open to fresh graduates with a Bachelor’s degree
+ Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office managemen...
**Position Responsibilities:**
+ Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.
+ Attain mastery of Business Unit policies governing the transactions handled.
+ Report all system issues that may affect operational performance.
+ Perform other duties and functions assigned by Operations Management.
**Required Qualifications:**
+ Open to fresh graduates with a Bachelor’s degree
+ Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office managemen...
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