Business Process Manager

We are looking for a strategic, analytical, and results-oriented leader to join our retail group as Business Process Manager. This pivotal role will drive operational excellence, process innovation, and digital integration across the organization — ensuring that systems, workflows, and technology are fully aligned with business goals.

As a key member of the management team, the Business Process Manager will lead initiatives that shape how our organization operates, builds efficiency, and sustains growth.

Key Responsibilities:

• Lead the strategic planning, analysis, and redesign of business processes to improve efficiency, scalability, and customer experience.

• Champion process excellence initiatives that bridge business functions with technology-driven solutions.

• Spearhead the optimization of retail systems such as POS, MMS (Merchandise Management System), and in-house applications.

• Drive automation and digital transfor...