Business Process Management Associate

JOB SUMMARY

The Business Process Management Supervisor is responsible for driving and facilitating business process optimization, identifying opportunities for improvement, and ensuring sustainable change. The role involves close collaboration with Key Users to document current processes, transition to future-state processes, and measure team capacity.

JOB DESCRIPTION DUTIES AND RESPONSIBILITIES

• Map and document current and future-state processes across key business areas (Finance).

• Collaborate with Key Users to define the scope, objectives, and desired outcomes of improvement initiatives.

• Identify, and drive process improvement opportunities, including action plans.

• Facilitate performance gaps analysis, conduct root cause analysis, and drive issue resolution with Key Users

• Analyze data to provide insights and data-driven decision support.

• Present process improv...