Full time

Business Process Associate

Posted by Manulife • Lapu-Lapu City, Central Visayas, Philippines

📍 Lapu-Lapu City, Central Visayas 🕒 February 28, 2026

About the Role

We’re looking for a Business Process Associate to join our Group Benefits Plan Design Services Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.

On the job you will:

  • Coordinate the setup and amendments of various systems and applications to ensure seamless operation.

  • Create and maintain essential client documents, including contracts and booklets, to support business needs.

  • Manage client coding to ensure accurate billing invoices and estimates, enhancing financial accuracy.

  • Configure systems to support claims adjudication and drug card generation, ensuring efficient processing.

  • Prepare and maintain access setups for company websites and mobile applications and respond to inquiries from Plan Administrators and stakeholders.

  • Required Qualifi...

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